Privacy Policy

Clipper Privacy and Cookie Policy

This Privacy and Cookie Policy explains how Clipper Logistics plc and its subsidiaries use the personal information that has been provided to the Company. The Company observes the requirements of data privacy legislation.

Information Collection and Use

Clipper Logistics Group collects personal information from customers and prospective employees in a variety of ways in order to provide services to you. These services include –

Contact Information

Contact information is collected to enable the Company to provide information to you and to respond to your queries. You may withdraw from future communications at any time.

Retail Customers

Information is collected to enable the Company to progress your purchase and to provide newsletters where you have opted to receive them. You may withdraw from future communications at any time. Payment card information is not stored by the Company.

Job Applicants

A range of information is collected to enable the Company to progress your application. The information will not be used for other purposes. Information on unsuccessful candidates will be deleted after 12 months.

Other Uses

Your personal information will be used in accordance with Data Privacy legislation and other UK legal and regulatory requirements. Information will be retained in line with UK legal and regulatory requirements.

Sharing Personal Information

Clipper Logistics plc may pass your personal information to other Clipper Group companies for the purposes listed above.

Personal information will be shared with third party suppliers and services providers in order to complete the services provided to you. All such third parties are bound by the terms of this Privacy Policy and they are not permitted to use your personal information for their own purposes.

Personal information will be shared as required by law or regulation.

Where Clipper Logistics plc needs to do so in order to enforce company rights or to protect company interests, for example, in order to enforce the terms of any contract or those of others, for example the rights and interests of other customers.

Personal Information may be passed to third parties for the prevention of crime, fraud, money laundering and for the tracing of debtors.

Social Media

Clipper Group companies place general information and advertisements on social media. You are advised that the organisations providing social media platforms may use the information you share with us for their own purposes.

Control of Personal Information

Clipper Logistics plc and its subsidiaries trade under the following names –

• Clipper Logistics plc
• Clicklink Logistics Ltd
• ServiceCare Support Services Ltd
• Electrical Deals
• Electrotec
• Gagewell Ltd
• RepairTech Ltd
• Toshiba-Parts
• Toshiba-Repairs
• DTS Logistics Ltd
• Genesis Specialised Product Packing Ltd
• Northern Commercials Ltd

Raising Queries

Clipper Logistics Group takes seriously customer privacy and protecting customer’s personal information. Questions relating to the information the company holds on you and how it is used, and to exercise your rights under data privacy legislation, should be sent to:

Data Privacy Manager
Clipper Logistics Group
Carlton Court
Gelderd Road
Leeds
West Yorkshire
LS12 6LT

As a security measure the company will require proof of identity before responding to any requests.

Use of Cookies

The Company may use third-party web analytics services on our sites, such as Google Analytics. The third party providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyse how visitors use our Site. The data collected through these means (including IP address) are disclosed to these third party providers, who process the information to evaluate use of the Site. To learn more about Google Analytics and how to opt out, please visit www.google.com/analytics/learn/privacy.html.

Online advertising we use

Google analytics & re-marketing

Our websites use Google analytics and Google's re-marketing technology. This technology enables users who have already visited our online services and shown interest in our services to see targeted advertising on Google partner network websites. Likewise, users that are similar to the visitors of our websites can be addressed. The advertising will be displayed through the use of web cookies. Using cookies, the user behaviour on a website can be analysed and subsequently utilised to provide targeted product recommendations and advertising based on the user's interests.

If you would prefer to not receive any targeted advertising, you can deactivate the use of cookies for these purposes through Google. Alternatively, users can deactivate the use of cookies by third-party providers by visiting the Network Advertising Initiative's deactivation website.

Please note that Google has its own data protection policy, which is independent of our own. We assume no responsibility or liability for their policies and procedures. Please read Google's privacy policy before using our websites. How Google uses data

Policy Changes

Clipper Logistics may update this Privacy and Cookies Policy from time to time to ensure that individuals are kept informed of how personal information is used. The company will notify of changes by flagging the updated policy on the various company websites.